Your account & library
Trouble signing in, fixing your shelves, or managing your reading? Most of this lives in your account settings, where you can also export your data or request deletion.
We're a small team that cares about your reading life. Browse the common topics below, or reach out and a real person will get back to you.
Clubs & community
Questions about joining clubs, friend requests, or messaging? We can help you find your people and keep things cozy.
Payments & subscriptions
Billing, renewals, paid clubs, and refunds are covered in our Payment Terms — and we're here if something doesn't look right.
Safety & moderation
Reporting harassment or content, or appealing a moderation decision. Keeping Sonnely warm and safe matters to us.
Still need a hand?
Email us and we'll do our best to reply within a couple of business days. Please include your account email and a short description of what's going on.
Looking for our policies? Read the Terms, Privacy Policy, Creator Terms, and Payment Terms.